Contractors should ensure the necessary aftercare service is provided

Majority of companies prioritise shopping around to find cost-competitive quotes when it comes to employing electrical contractors and other similar business services. However, just as much importance should be placed on the level of ongoing support and aftercare as well as the service provider’s credentials and accreditations. Companies would be wise to prearrange an aftercare service or ensure it is included within the installation costs in order to avoid disruption to the business, should a problem occur in the future.

Most businesses rely heavily on telephone systems, data networks and IT equipment and communications systems which are as essential as being able to switch on a light or turn on a tap. Gone are the days when businesses can manage without them and, as such, a disruption in these services is not only inconvenient, but can also negatively affect the bottom line if the problem is prolonged for several hours.

The Remark Group commented, “When it comes to finding a trusted provider with a verifiable track record and formal aftercare service, research prior to any appointment is key. Being 100% sure of what aftercare or equipment training is, or isn’t, provided as part of the procurement and installation service can avoid spiraling costs and a real headache later on, as well as ensuring a smooth installation process.

The Remark Group is known for its aftercare service and going the extra mile. No matter what issues may occur to systems or equipment, our expert engineers are just a phone call away. This is just one reason why we have a long relationship with many of our customers; they simply have the confidence in everything we do.

For more information on how the Remark Group can help you s drop us a message at info@remark-group.co.uk or give us a call 01733 405 965.