IT Helpdesk Services
The Remark Group Support provides PC, workstation and network IT helpdesk services to organisations of all sizes throughout the UK from our Peterborough base.
Our highly qualified helpdesk staff will rectify most issues on first contact, minimising lost productivity. Service level agreements tailored to your specific needs will include a clear escalation process leading to the mobilisation of IT engineer when required.
The Remark Group IT Helpdesk Support offers you the following benefits:
Contact us for a totally free and without obligation 'Business IT consultation', including an assessment of your IT support requirements and a comparison of moving to the outsourced helpdesk model.
On-site IT Services
The Remark Group Support retains a team of highly trained IT engineers ready for deployment to customer locations in response to specific requirements.
IT engineers may be deployed:
- As part of an overall IT support outsourcing arrangement
- As an escalation from our outsourced helpdesk
- As an interim measure to cover staff shortage or absence
Our substantial investment in training ensures our certified and Microsoft accredited IT engineers provide you with reliable and highly effective onsite solutions.
Onsite IT Service visits might include:
Ask about our totally free and without obligation 'Business IT consultation', including an assessment of your IT Support requirements and how outsourced onsite IT support will add value to your business.
The Remark Group can make a difference to your business, call us now on
0800 597 5558
to arrange your FREE consultation.
Allowing a dedicated IT team to take care of your technological needs can free up a lot of your other resources.
We are looking for IT Support Engineers
For more information about joining our expanding and exciting team: