Introduction
The healthcare industry is probably one of the few industry’s where Digital Signage is even more beneficial for employees, patients and visitors alike.
Digital Signage provides organisations the tools to be more efficient and cost effective, leading to an improved patient experience and staff wellbeing. The quality and flow of information in a hospital setting is important for patients and the people working in those busy environments. Let’s look at some of the key benefits digital signage brings to manage patient and hospital communications.
Waiting Areas
The worst part of going to any hospital or GP surgery is the wait, time seems to go incredibly slowly in waiting rooms. Digital Signage, if utilised correctly, can be a useful tool to help relieve anxiety and boredom.
You can display the current admissions management data to notify your clients on an estimated waiting time and give them a clearer perspective on the current state of service. The use of entertainment, news channels and live streams from social media can all help alleviate the patients and visitors long anxious wait.
Community information, such as events or achievements of your organization, are also a great option to occasionally share with your audience. You can point out the awards and achievements of your staff members as well, which can influence both sides. The patients will be more interested and appreciate the staff, and the staff will be properly motivated and awarded for their work.
Employee Communication
When healthcare staff finally get a break, it’s important that they are up to date with the latest in safety, rules and news. Digital Signage is a great way of engaging with your staff and informing them of all the latest industry news and work events that maybe coming up. A live stream of all health news channels can keep doctors, nurses, housekeepers up to date, lowering the cost of printed signage which can quickly become outdated.
Most healthcare staff work long hours, so wellness tips and motivational quotes are a great way of keeping your staff going through that 12-hour shift. Event schedules, meetings, conferences, schedule changes or other updates of the similar kind you’d ordinarily call, email or message for, can be easily shared using your digital signage network. Shorter data may be easier to circulate around your establishment, but elaborate emails or detailed explanations often go unread in time.
Way-finding
Any place where a visitor has to navigate through unknown corridors is in need of wayfinding methods. In healthcare, it’s a maze which is constantly changing shape as it’s a very dynamic work environment. Hospitals are huge and finding your way through as a patient or visitor can be confusing, frustrating and stressful.
Self-service kiosks can reduce stress for both your patients and staff. Guide your patients with a live map that they can also access via their phone. Live maps mean patients are less likely to get lost on the way to their appointments and avoid being late, meaning run-over times on appointments can hopefully one day be a thing of the past.
Health and Safety Messages
Health & Safety information or hygiene messages can be updates on a regular basis via Digital Signage. Strategically placed around healthcare facilities, digital signage can be places all-round the building, not just where there has been time to put up a poster. Emergency messages can be updated through a centrally controlled system, improving the ability to respond to any type of situation.
Remark can design, supply and install the right digital signage for the job. Get in touch today to talk about how we can help you.