Improving patient experience is an ongoing concern in health systems around the world.
Matt Hancock, health and social care secretary has pledged almost half a billion pounds to transform technology in the NHS in an attempt to reduce staff workloads and improve patient care.
In our latest industry news post, we look at technology in healthcare, specifically Sound Masking and how it can enhance hospitals, GP surgeries, pharmacies and waiting rooms.
It is no secret that the world is getting noisier; towns, roads, buildings and even hospitals are all noisier than ever before. Care Quality Commission (CQC) inpatient survey 2017, shows that even though noise distraction has decreased, a large proportion of patients, 40%, are still affected by noise from other patients.
It’s not just noise distraction that is affecting patient’s welfare but lack of privacy as well. Although many healthcare providers have taken the necessary safeguards to ensure that patient privacy is protected, such as encrypting data and having employers take mandatory privacy training. Steps are rarely taken to protect one of the most commonly experienced disruptions of patient privacy – medical information communicated via speech and overheard by unintended listeners.
Sound Masking can help tackle both of these common issues. Conversations that were once audible at 50 feet or 100 feet are only audible at 10 – 15 feet when Sound Masking is utilised. Not only is confidentiality instilled back into your conversations, but Sound Masking makes medical environments feel more private and comfortable.
Sound Masking also contributes to patient satisfaction, it effectively promotes rest and relaxation. By adding sound masking in healthcare settings, patients are able to sleep better resulting in an improvement of medical outcomes.
To find out more about how Sound Masking works, or to arrange a demonstration get in contact with us today.